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STAY IN MAMMOTH.com FAQ's

 

Q: What Time Is Check-In?

A: Check-In is at 4:00 PM

 

Q: What Time Is Check-Out?

A: Check-Out is at 10:00 AM

 

Q: Can We Have An Early Check-In Or A Late Check-Out?

A: We can sometimes accommodate these requests. Please call our office to check and see if these options are available. We will not offer these services during any holiday periods.

 

Q: What Are Road Conditions In Town Like? Do I Need Chains?

A: We recommend that you check the Cal-Trans website for current up to date road and weather conditions. Chains are required to be carried even in 4 wheel drive vehicles.
http://www.dot.ca.gov/cgi-bin/roads.cgi

 

Q: What Is Your Cancellation Policy?

A: If you cancel this reservation less than thirty (30) days prior to your arrival date no refund will be due. If you cancel this reservation at least thirty (30) days prior to your arrival date, you will be charged a cancellation fee of twenty-five percent (25%) of the total contract. Refunds will not be made due to poor snow or road conditions, severe weather, early departure, or personal emergencies. Please see VACATION RENTAL PROTECTION PLAN for additional information that may cover certain costs associated with cancellation of your reservation.

 

Q: Where Do I Go To Check-In?

A: Once we have received your completed security and lodging agreement and you reservation is confirmed we'll send you map and lock box information so you can go directly to the unit to Check-In.