YOUR COMPLETED AGREEMENT MUST BE RECEIVED BY STAYINMAMMOTH.COM (SIMDC) PRIOR TO YOUR ARRIVAL. Please return your completed Agreement to our secure fax (866)839-1856 or email to [email protected].
Reservation Name: _____________________________________
Confirmation No: _______________
Primary Telephone: _________________
Alternate Telephone: ________________
Number in your party: Adults: ___ Children: ___
Pets: ___ Pet Description: _______________________
Property Name: _______________________________________________
Arrival Date: ___/___/___ Check-in is 4 PM or
Later Departure: ___/___/___ Check-out is 10 AM
Please read this Agreement and your confirmation carefully, and initial in the space provided before each paragraph and at the bottom of each page. Rental payment, cancellation, vacation protection and damage protection policies and coverage are outlined in this Agreement.
___ CHECK-IN TIMES: Check-in time is 4:00 PM local time on the day of arrival.
___ CHECK-OUT TIMES: Check-out time is 10:00 AM local time. If there are any persons or possessions remaining in the property after check-out time without prior approval, all personal items will be removed and the renter’s credit card may be charged an amount equal to an additional night’s stay at the current posted one night rental rate.
___ MINIMUM AGE: The person making this reservation must be at least 24 years of age, and must be present in the Mammoth area at all times during the occupancy of the property.
___ PAYMENT FOR RESERVATIONS: Fifty Percent (50%) of the entire payment is due now, at time of reservation, and must be paid to confirm your reservation. The remainder of the balance is due thirty (30) days prior to the arrival date. Reservations made less than 30 days prior to arrival must be paid in full at the time of reservation.
___CANCELLATION: If you cancel this reservation less than thirty (30) days prior to your arrival date no refund will be due. If you cancel this reservation at least thirty (30) days prior to your arrival date, you will be charged a cancellation fee of twenty-five percent (25%) of the total contract. Refunds will not be made due to poor snow or road conditions, severe weather, early departure, or personal emergencies. Please see VACATION RENTAL PROTECTION PLAN for additional information that may cover certain costs associated with cancellation of your reservation.
___ CHANGES: Request for changes in your reservation to a different property or in the dates of your stay will be made at the discretion of SIMDC, and may result in additional fees or charges.
___ PETS: There are only a few of our properties that specifically accept pets. When booking a pet-friendly unit, please indicate the type of animal in the space provided above. If you bring a pet into a unit which does not allow pets you will be charged a cleaning fee of at least $400 plus required to pay for any additional damage your pet may cause to the unit. In addition, you may be required to vacate the premises immediately without refund for any remaining time left on your reservation.
___ SECURITY DEPOSIT AND DAMAGE: We want our Guest(s) / Tenant(s) to enjoy and take special care of the rental property, treating it as if it were their own home, leaving it clean and in good repair for the next guest arrival. All units are fully inspected by SIMDC personnel prior to guest arrival to ensure the unit is undamaged and all contents remain undamaged/like condition as upon arrival; and all keys, keycards, parking permits, garage door openers are left in the unit. Renter agrees to pay the actual cost of repair to the unit or the actual cost to replace missing property plus $75 per hour for staff time spent on repairs, or in purchasing replacement items for any damage to the property during their stay, whether it is caused by the Guest(s) / Tenant(s) or pet(s), or invitee of the Guest(s) / Tenant(s) that occurs during their stay. For those Guest(s) / Tenant(s) paying with a credit card, any damages will be charged to the card on file. A charge of $25 will be made for any lost keys. To avoid an extra cleaning charge of $50.00 to your credit card on file or Security Deposit, all dirty dishes must be washed and all trash must be emptied into the proper common area receptacle. For those paying by check, an additional refundable security deposit of $500 will be made at the time of final payment for the reservation. The security deposit will be refunded to the guest within five (5) days of completion of the stay if the property is in left undamaged and all contents are left in the unit.
___ OCCUPANCY: Exceeding maximum occupancy (stated in the online description of the property) for a rental unit constitutes defrauding an innkeeper under California Penal Code and such fraud is punishable by a fine of up to $1,000 or imprisonment for up to 3 years. In addition, you may be required to vacate the premises immediately without refund for any remaining time left on your reservation and you will be charged an additional $25 per additional person per night plus tax.
___ NON-SMOKING: All units are non-smoking! Smoking of any type is not allowed in any unit. If during your stay, anyone smokes inside the unit, a $500 cleaning fee plus reimbursement for any damages will be charged.
___ PARKING: Most units allow a maximum of two (2) passenger vehicles to be parked on the premises. Under no circumstances can you park a bus, RV or other oversized vehicle on the premises of your unit. It should be noted that during winter months there is no parking on town roads; therefore we strongly recommend that you do not arrive in a vehicle that is not allowed to be parked on the premises. The inability to store your vehicle will not be grounds for cancellation or changes to the reservation, and will result in a loss of the entire rent if you are unable to use the unit as a result.
___ NUISANCE: Guest(s) / Tenant(s) acknowledges they will be respectful of other tenants in the building where the unit is located, and will obey posted signs and rules on the property premises. Quiet Time is from 10 PM to 8 AM. As a courtesy, if a noise complaint is reported on your unit we will notify you and request that the noise is ceased. If a second complaint is made, we will notify you again and a $75 fee charged for our employee time. If a third complaint is made, the police will be contacted, a second $75 fee charged for our employee time, and you will be required to vacate the premises immediately and no refund will be made for remaining time left on your reservation.
____ CLIMATE AND COMFORT: While we attempt to ensure everything is in order for your stay, certain things are out of our control. We cannot guarantee the weather or road conditions in any season! Please note: Mammoth traditionally has a moderate spring and summer climate, As with other climatic areas, there can be a fluctuation of temperature. As with most of the Mammoth Lakes area, none of our units have air conditioning.
___ ADDITIONAL NOTES: Due to the shortage of available band width in the Mammoth Lakes area, not all units have internet access. For those that do, (which are clearly noted on our website), we do not have control over the strength of any Wi-Fi signal or internet outage. Many of our owners choose to provide this amenity (when available) as a courtesy to guests and we will make every attempt to help our guests gain access with passwords and keys. If you are planning a working vacation it may be best to bring a personal Wi-Fi connection with you.
We cannot guarantee that fireplaces, televisions and appliances will function 100% of the time.
We are not able to guarantee all common area facilities/amenities will be in working order, i.e. pools, spas, saunas, etc. Tenant and its guests acknowledge that use of these facilities is at their own risk to injury, drowning, and damage from the chemicals used, and it is agreed that Landlord, Owner and Agent will be held harmless.
We cannot be held liable for utility failures outside of our control, including water, electricity, propane, cable/satellite, internet, etc.
Any items left in the unit after check-out will be held in our office in lost and found and will, upon request by the Guest(s) / Tenant(s), be returned at the expense of the owner. A charge for staff time may be charged to prepare and mail large items.
___ INDEMNITY: SIMDC, its employees, contractors and assigns (together StayInMammoth.com /SIMDC) is not the owner of the unit/property you are renting. SIMDC acts only as a sales/booking agent for the private property owner(s). Guest(s) / Tenant(s) agree to indemnify, defend and hold harmless StayInMammoth.com, its representatives, agents, heirs, and assigns, should to the fullest extent permitted by law, be protected from any and all loss, personal injury, damage, loss of property, claim, lawsuit, cost, expense, attorney’s fees, litigation costs, or any other cost arising out of or in any way related to the occupation of the rental unit arising directly or indirectly from any act or omission to act of Guest(s) / Tenant(s), or guests or invitees of Guest(s) / Tenant(s). Further, the resort area of Mammoth Lakes offers a number of outdoor activities including skiing, snowboarding, hiking, climbing, bicycling, etc. which include inherent hazards, including potential slip and fall accidents, Guest(s) / Tenant(s) acknowledge their undertake these activities at their own risk. It is expected that the Guest(s) / Tenant(s) exercise caution when in or around the unit and immediately report any need for clearing a hazard. Guest(s) / Tenant(s) are responsible for properly stowing their sports equipment, and for ensuring a safe, dry environment while in the units. SIMDC is not responsible for lost or stolen items; whether from a vehicle or the unit; please take appropriate precautions to secure all valuables. Guest(s) / Tenant(s) agree to engage the management of SIMDC should they have any issue they feel needs resolved prior to taking any action against the Company that would result in potential damage to its’ reputation and prior to taking any legal action against us for any reason. This document is governed by the laws of the State of California.
___ SIMDC reserves the right to refuse service to anyone.
CREDIT CARD INFORMATION
Name on Card: ________________________________________
Type of Card: AMEX VISA MC
Cardholder Signature: __________________________________
Last 4 Digits of Credit Card Number ________
Expiration Date ___/___/___ Security Code_____
I understand and consent to the use of the credit card provided without original signature. I understand that by receiving this document, I am bound by the terms of this Agreement by way of my signature (replica, copy or original) affixed below.
NAME: ____________________________ DATE: _________________